Free gift with every order
Free shipping from €60


Shipping & Payment

What are the shipping costs for my order within Ireland?

We are keen to keep your share of the costs for postage and packaging as low as possible. If you order in the online shop, your share of the postage and packaging costs is 5.99 euros. From an order value of 60.00 euros, we deliver free of shipping costs.


What payment options are available to me in the online shop for deliveries within Ireland?

You can choose between the following payment methods:

  • PayPal
  • Credit card (Visa, Mastercard)
  • Advance payment
  • Amazon Pay

How can I change my order?

Once you have placed the order and completed the order, you cannot subsequently change your order. If you have not yet completed the order, you can change the contents of the shopping bag and your personal address details.

Where is my order?

After your order has been shipped, you will receive a shipping confirmation with an associated tracking number. You can use this number to check the delivery status of your order with the shipping company.

My account & online shop

I have never ordered from the online shop before, how do I sign up?

You can open a new customer account in just a few clicks. Click on "Login/Sign up" on the top right-hand corner and sign up with your details.

Alternatively, you can follow this link "Sign up". Please enter your data  (fields marked with * are mandatory). Please enter a password (with at least 6 characters) for your customer account to make future orders easier.

We hope you enjoy shopping with us!

What should I do if I have forgotten my password?

If you have forgotten your password, please click here: Forgot password??

Then please enter the e-mail address you used to sign up in the online shop. It is important that you spell it correctly.

You will then be sent a link to your e-mail address which you can use to create a new password. Please note that this link is only valid for 6 hours.

Are my personal details really treated confidentially?

Your security when shopping at is our top priority. That is why we use the SSL procedure in the online shop. This means that all your personal data that you send to us is encrypted and cannot be seen by others. baslerbeauty thus creates the necessary conditions to protect your personal data. You can actively support us in this by never passing on your password.

What are the optimal system requirements for using is designed for all current and popular browsers and platforms. We recommend that you use the latest version of your browser. To use all the functions of, you also need JavaScript>Please make sure that cookies are activated in your internet settings.

How do I use the search function?

Are you looking for a product? You have the following search options in the online shop:

Keyword search
Simply enter the term(s) you are looking for (e.g. shampoo) in the search field and the shop will show you a selection of products that match your search.

Didn't find your answer here? Contact us!

We will be happy to help you! You can contact our customer service directly.

You have the following options for contacting us:


You can reach us via our contact form or
directly by e-mail at


You can reach the baslerbeauty team on 00800 / 59911 970
easily and quickly from Monday to Friday from 9:00 to 18:00.


Send your orders, questions, suggestions and requests sufficiently stamped to our postal address:

baslerbeauty GmbH & Co. KG
74317 Bietigheim-Bissingen