Right to cancel for consumers
In the following, you will receive information about the requirements and consequences of the legal right of cancellation for shipping orders for consumers. It is not associated with a contractual granting of rights exceeding the applicable law. This includes but is not limited to the statutory right of cancellation being available to non-commercial resellers.
Right to cancel
You have the right to cancel his contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last of the goods.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or [ baslerbeauty GmbH & Co. KG, Gansäcker 20, 74321 Bietigheim-Bissingen, Germany, E-mail: email@example.com], without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
The direct costs of the return shipment have to be paid by the buyer. You are only liable for any diminished value of the goods resulting from the handling of the goods beyond that necessary to establish their nature, characteristics and functioning.
MODEL WITHDRAWAL FORM
[Complete and return this form only if you wish to cancel the contract.]
— To baslerbeauty GmbH & Co. KG, Gansäcker 20, 74321 Bietigheim-Bissingen, Germany, E-mail: firstname.lastname@example.org):
— I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods[*]/for the provision of the following service [*],
— Ordered on[*]/received on [*],
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) [only if this form is notified on paper],
(*) Delete as appropriate.
Exceptions to the right to cancel
There are statutory exceptions to the right to cancel; we reserve the right to assert the following regulations towards you:
The right to cancel may lapse prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, and in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. Customised items cannot be exchanged.